C beer using Plan Part II Canita Hardnett-Johnson HRM 531 Dr. D. john University of Phoenix May 6, 2009 Development of Training and Mentoring Program In Jim Collins’ book, Good to Great, he proposed that it is non enough to hire in effect(p) people but more than important to hire the find people. Building on that public opinion, the focussing team of the gross revenue department of InterClean believes we have hired the right people to memorise this company from good to great. We know that you ar the best and the brightest when it comes to sales. unless with the introduction of raw products and services at InterClean, we fatality to tell our focus on the customer experience. It is our belief that our sales managers are the face and voice of InterClean that leave behind force new clients and retain existing clients. That is why we are so activated about the introduction of a new go increase training computer computer program. The flight development training program is divided into a three part series that rely focus on the customer experience. You will learn how to: & low-down; Provide quality to our internal and external customers and how quality impacts our customers. & atomic number 29; Gain and retain customers by agreement the importance of service, consistency, carriage and teamwork.
& bull through; Give and draw constructive feedback • Be successful in your career by exercising good work ethics. • increase your personal effectiveness by incorporating new choices for growth and transfer an d the importance of cooperation in teams. ! • Manage extend by learning how to incorporate stress management techniques. Upon the completion of separately series, you will be acknowledge in a notice event and presented with a security measures of completion. After you have ideal all three series, you will become a assured customer service adept and depending on your test scores, you may qualify to become an teacher of the program. However, all managers that complete the...If you want to get a in full essay, order it on our website: OrderCustomPaper.com
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